Privacy Policy

Effective date: 04.01.2026

At Mopen.ch (“we”, “us”, “our”), we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or contact us.

Mopen.ch is an international trading and procurement company operating from Bösch 71, 6331 Hünenberg, Switzerland, and can be reached at trading@mopen.ch. 

1. What data we collect

We may collect the following types of personal data:

Data you provide voluntarily

When you contact us by email, contact form, or other communication channels, we may collect:

  • your name

  • company name

  • email address

  • phone number

  • country

  • any information you include in your message

Data collected automatically

When you use our website, certain technical data may be collected automatically, such as:

  • IP address

  • browser type and version

  • device type

  • operating system

  • date and time of access

  • pages visited

  • referring website

  • server log information

 

2. Why we process your data

We process personal data for the following purposes:

  • to operate and maintain our website

  • to respond to inquiries and business communications

  • to provide information about our products and services

  • to manage supplier, customer, and business partner relationships

  • to improve website performance and user experience

  • to ensure website security and prevent misuse

  • to comply with legal and regulatory obligations

3. Legal basis for processing

Where applicable under Swiss and European data protection law, we process personal data on one or more of the following bases:

  • your consent

  • the performance of pre-contractual or contractual measures

  • compliance with legal obligations

  • our legitimate business interests, including communication, website operation, and security

4. Cookies and similar technologies

Our website may use cookies and similar technologies to ensure proper functionality, improve usability, and analyze traffic.

Cookies are small text files stored on your device. They may help us:

  • remember technical preferences

  • understand how visitors use the website

  • improve website functionality and content

You can control or disable cookies through your browser settings. Disabling cookies may affect certain website functions.

5. Contact requests and business communication

If you contact us, we use the information you provide only to process and respond to your inquiry and, where relevant, to manage an existing or potential business relationship.

We ask that you provide only the personal data necessary for your request.

6. Sharing of personal data

We do not sell or rent personal data.

We may share personal data with trusted third parties only where necessary, for example:

  • website hosting providers

  • IT and security service providers

  • email and communication service providers

  • legal, regulatory, or governmental authorities where required by law

Any such sharing is limited to what is necessary for the relevant purpose.

7. International data transfers

Because we operate in international trade, some processing activities or service providers may involve data transfers outside Switzerland or the European Economic Area.

Where such transfers take place, we take appropriate steps to ensure an adequate level of data protection, including contractual safeguards where required.

8. Data retention

We keep personal data only for as long as necessary for the purposes described in this Privacy Policy, including:

  • responding to inquiries

  • maintaining business records

  • fulfilling contractual obligations

  • complying with legal, tax, accounting, and regulatory requirements

  • resolving disputes and enforcing our rights

When personal data is no longer needed, it will be deleted or securely anonymized where possible.

9. Data security

We take appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those external websites.

We recommend reviewing the privacy policies of any third-party sites you visit.

11. Your rights

Subject to applicable law, you may have the right to:

  • request information about the personal data we hold about you

  • request correction of inaccurate or incomplete data

  • request deletion of your personal data

  • request restriction of processing

  • object to certain processing activities

  • withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details below.

12. Children

Our website and services are not intended for children, and we do not knowingly collect personal data from children.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business developments. Any updated version will be published on this page with a revised effective date.

14. Contact

For any questions regarding this Privacy Policy or the processing of personal data, please contact:

Mopen.ch

Bösch 71
6331 Hünenberg
Switzerland

Email: trading@mopen.ch